Modeling Customer Loyalty from an Integrative Perspective of Self-Determination Theory and Expectation–Confirmation Theory

被引：3

作者：

Chieh-Peng Lin

Yuan Hui Tsai

Chou-Kang Chiu

机构：

[1] National Chiao Tung University,Institute of Business and Management

[2] Chihlee Institute of Technology,Department of Finance and Banking

[3] National Taichung University,Graduate Institute of Business Administration

来源：

Journal of Business and Psychology | 2009年 / 24卷

关键词：

Loyalty; Expectation–confirmation; Self-determination; Intrinsic regulation; Identified regulation; Introjected regulation; External regulation;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：315 / 326

页数：11

共 84 条

[61]

Duda JL(undefined)undefined undefined undefined undefined-undefined

[62]

Ntoumanis N(undefined)undefined undefined undefined undefined-undefined

[63]

Standage M(undefined)undefined undefined undefined undefined-undefined

[64]

Duda JL(undefined)undefined undefined undefined undefined-undefined

[65]

Ntoumanis N(undefined)undefined undefined undefined undefined-undefined

[66]

Swan JE(undefined)undefined undefined undefined undefined-undefined

[67]

Trawick IF(undefined)undefined undefined undefined undefined-undefined

[68]

Taylor SA(undefined)undefined undefined undefined undefined-undefined

[69]

Baker TL(undefined)undefined undefined undefined undefined-undefined

[70]

Thong JYL(undefined)undefined undefined undefined undefined-undefined