INDUSTRIAL-ORGANIZATION AND CONSUMER SATISFACTION DISSATISFACTION

[1] CONSUMER DISSATISFACTION - EFFECT OF DISCONFIRMED EXPECTANCY ON PERCEIVED PRODUCT PERFORMANCE [J]. JOURNAL OF MARKETING RESEARCH, 1973, 10 (01) : 38 - 44

[2] [Anonymous], 1968, IND ORG

[3] CONSUMER RESPONSE TO UNSATISFACTORY PURCHASES - SURVEY OF PERCEIVING DEFECTS, VOICING COMPLAINTS, AND OBTAINING REDRESS [J]. LAW & SOCIETY REVIEW, 1977, 11 (04) : 701 - 742

[4] Bork R., 1978, ANTITRUST PARADOX PO

[5] BAINS CONCENTRATION AND RATES OF RETURN REVISITED [J]. JOURNAL OF LAW & ECONOMICS, 1971, 14 (02) : 351 - 369

[6] THE DYNAMICS OF CHANGING SELLER CONCENTRATION [J]. JOURNAL OF INDUSTRIAL ECONOMICS, 1980, 29 (01) : 1 - 15

[7] Chamberlin E.H., 1933, THEORY MONOPOLISTIC

[8] DALTON JA, 1976, J IND EC, V15, P133

[9] Day RL, 1977, CONSUMER SATISFACTIO, P64

[10] DEMSETZ H, 1974, IND CONCENTRATION NE, P164

[1] CONSUMER DISSATISFACTION - EFFECT OF DISCONFIRMED EXPECTANCY ON PERCEIVED PRODUCT PERFORMANCE [J]. JOURNAL OF MARKETING RESEARCH, 1973, 10 (01) : 38 - 44

[2] [Anonymous], 1968, IND ORG

[3] CONSUMER RESPONSE TO UNSATISFACTORY PURCHASES - SURVEY OF PERCEIVING DEFECTS, VOICING COMPLAINTS, AND OBTAINING REDRESS [J]. LAW & SOCIETY REVIEW, 1977, 11 (04) : 701 - 742

[4] Bork R., 1978, ANTITRUST PARADOX PO

[5] BAINS CONCENTRATION AND RATES OF RETURN REVISITED [J]. JOURNAL OF LAW & ECONOMICS, 1971, 14 (02) : 351 - 369

[6] THE DYNAMICS OF CHANGING SELLER CONCENTRATION [J]. JOURNAL OF INDUSTRIAL ECONOMICS, 1980, 29 (01) : 1 - 15

[7] Chamberlin E.H., 1933, THEORY MONOPOLISTIC

[8] DALTON JA, 1976, J IND EC, V15, P133

[9] Day RL, 1977, CONSUMER SATISFACTIO, P64

[10] DEMSETZ H, 1974, IND CONCENTRATION NE, P164