RELATIONSHIP OF PHYSICIANS NONVERBAL-COMMUNICATION SKILL TO PATIENT SATISFACTION, APPOINTMENT NONCOMPLIANCE, AND PHYSICIAN WORKLOAD

被引:160
作者
DIMATTEO, MR
HAYS, RD
PRINCE, LM
机构
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D O I
10.1037/0278-6133.5.6.581
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
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页码:581 / 594
页数:14
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