DETERMINANTS OF CONSUMERS DECISIONS TO SEEK 3RD PARTY REDRESS - AN EMPIRICAL-STUDY OF DISSATISFIED PATIENTS

被引：69

作者：

SINGH, J

机构：

来源：

关键词：

D O I：

10.1111/j.1745-6606.1989.tb00251.x

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：329 / 363

页数：35

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