Hotel restaurant dining: The relationship between perceived value and intention to purchase

被引:59
作者
Ashton, Ann Suwaree [1 ]
Scott, Noel [2 ]
Solnet, David [3 ,4 ]
Breakey, Noreen
机构
[1] Univ Queensland, Sch Tourism, St Lucia, Qld 4077, Australia
[2] Univ Queensland, Brisbane, Qld, Australia
[3] Univ Queensland, Ind & Govt Partnerships, Sch Tourism, Brisbane, Qld, Australia
[4] Univ Queensland, Serv Management, Sch Tourism, Brisbane, Qld, Australia
关键词
perceived value; intention to purchase; hotel restaurant dining;
D O I
10.1057/thr.2010.5
中图分类号
F [经济];
学科分类号
02 ;
摘要
Restaurants affiliated with the hotel industry play an important role in increasing revenue and responding effectively to customer expectations. This paper examines how perceived value relates to intention to purchase (ITP) in the context of hotel restaurant dining using a quantitative approach involving multiple regression analysis. In addition, the findings indicate that there are three significant key variables that positively contribute to ITP: perceived brand image, perceived quality and perceived sacrifice (both monetary and non-monetary price).
引用
收藏
页码:206 / 218
页数:13
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