Creating collaborative technology-rich workspaces in an academic library

Purpose - The purpose of this paper is to describe the process of the planning, implementation, promotion, management and assessment of the Collaborative Technology Laboratories (CTLs) at the Michigan State University Libraries. It aims to emphasize the need to move quickly due to funding considerations and how to make the most out of a truncated timetable. Design/methodology/approach - The paper describes the information gathering, decision-making, promotion, and assessment processes in the construction of the CTLs. Findings - The paper finds that the process by which new CTLs are created, and existing ones maintained, evolves as experience begins to inform the decision-making process. Practical implications - Creating technology-rich group space is attainable, practical, appreciated by the students and faculty, and assists in advancing the educational mission of the University. Originality/value - Other libraries can use this information to inform their own decision making when creating technology-rich collaborative workspaces in academic libraries.