CAN GOVERNMENT INFORMATION-SYSTEMS BE INFLEXIBLE TECHNOLOGY - THE OPERATIONAL STRATEGY REVISITED

被引:8
作者
COLLINGRIDGE, D [1 ]
MARGETTS, H [1 ]
机构
[1] UNIV LONDON LONDON SCH ECON & POLIT SCI,DEPT GOVT,LONDON WC2A 2AE,ENGLAND
关键词
D O I
10.1111/j.1467-9299.1994.tb00999.x
中图分类号
D0 [政治学、政治理论];
学科分类号
0302 ; 030201 ;
摘要
Recent failures of government information systems to achieve their objectives have highlighted the risk involved in large-scale information technology projects. This article looks at one example, the computerization of the UK social security system, in the light of recent discussions of large-scale technologies and the particular problem of inflexible technologies as defined by Collingridge. It is argued that large-scale government computing projects can fit the criteria of inflexible technologies, although this is not an inherent feature of information technology. There are always more flexible alternatives available: this is illustrated using examples from both private and public organizations.
引用
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页码:55 / 72
页数:18
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