CAN GOVERNMENT INFORMATION-SYSTEMS BE INFLEXIBLE TECHNOLOGY - THE OPERATIONAL STRATEGY REVISITED

被引：8

作者：

COLLINGRIDGE, D ^{[1
]}

MARGETTS, H ^{[1
]}

机构：

[1] UNIV LONDON LONDON SCH ECON & POLIT SCI,DEPT GOVT,LONDON WC2A 2AE,ENGLAND

来源：

PUBLIC ADMINISTRATION | 1994年 / 72卷 / 01期

关键词：

D O I：

10.1111/j.1467-9299.1994.tb00999.x

中图分类号：

D0 [政治学、政治理论];

学科分类号：

0302 ; 030201 ;

摘要：

Recent failures of government information systems to achieve their objectives have highlighted the risk involved in large-scale information technology projects. This article looks at one example, the computerization of the UK social security system, in the light of recent discussions of large-scale technologies and the particular problem of inflexible technologies as defined by Collingridge. It is argued that large-scale government computing projects can fit the criteria of inflexible technologies, although this is not an inherent feature of information technology. There are always more flexible alternatives available: this is illustrated using examples from both private and public organizations.

引用

页码：55 / 72

页数：18

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