THE SIMULATED CLIENT METHOD - EVALUATING CLIENT-PROVIDER INTERACTIONS IN FAMILY-PLANNING CLINICS

被引:54
作者
HUNTINGTON, D [1 ]
SCHULER, SR [1 ]
机构
[1] JSI RES & TRAINING INST,EMPOWERMENT WOMEN PROGRAM,ARLINGTON,VA 22209
关键词
D O I
10.2307/2939233
中图分类号
C921 [人口统计学];
学科分类号
摘要
The ''simulated client'' method was first detailed in the family planning literature in 1985, but it has not been extensively covered since. As used by the authors to study client-provider interactions in family planning programs, this method essentially consists of sending women to a family planning service provider to request information, and interviewing them after the encounter. The women do not reveal to service providers they are participating in the study. This report describes the method; reviews some of the theoretical, ethical, and methodological issues related to it; and underlines its usefulness as a tool for examining quality-of-care issues in family planning programs.
引用
收藏
页码:187 / 193
页数:7
相关论文
共 12 条
[1]   FUNDAMENTAL ELEMENTS OF THE QUALITY OF CARE - A SIMPLE FRAMEWORK [J].
BRUCE, J .
STUDIES IN FAMILY PLANNING, 1990, 21 (02) :61-91
[2]  
GALLEN M, 1987, POPULATION REPORTS J, P3
[3]   SOCIAL NETWORKS AND SOCIAL SUPPORT - AN OVERVIEW OF RESEARCH, PRACTICE, AND POLICY IMPLICATIONS [J].
GOTTLIEB, BH .
HEALTH EDUCATION QUARTERLY, 1985, 12 (01) :5-22
[4]   USERS PERSPECTIVE OF COUNSELING TRAINING IN GHANA - THE MYSTERY CLIENT TRIAL [J].
HUNTINGTON, D ;
LETTENMAIER, C ;
OBENGQUAIDOO, I .
STUDIES IN FAMILY PLANNING, 1990, 21 (03) :171-177
[5]  
HUNTINGTON D, 1991, OCT ANN M AM PUBL HL
[6]  
JACOBSON D, 1987, Medical Anthropology Quarterly, V1, P42, DOI 10.1525/maq.1987.1.1.02a00030
[7]  
Krueger RA., 2001, SOCIAL ANAL SELECTED, P1
[8]  
Lin N., 1986, SOCIAL SUPPORT LIFE, P17, DOI DOI 10.1016/B978-0-12-450660-2.50008-2
[10]   BARRIERS TO EFFECTIVE FAMILY-PLANNING IN NEPAL [J].
SCHULER, SR ;
MCINTOSH, EN ;
GOLDSTEIN, MC ;
PANDE, BR .
STUDIES IN FAMILY PLANNING, 1985, 16 (05) :260-270