EFFECT OF SERVER POSTURE ON RESTAURANT TIPPING

被引：69

作者：

LYNN, M

MYNIER, K

机构：

来源：

JOURNAL OF APPLIED SOCIAL PSYCHOLOGY | 1993年 / 23卷 / 08期

关键词：

D O I：

10.1111/j.1559-1816.1993.tb01109.x

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

The effect of server posture (standing vs. squatting) on the size of tip left by restaurant customers was examined in two naturalistic experiments. In these studies, squatting down next to the tables increased servers' tips from those tables. Both the practical implications of this effect and its similarity to other nonverbal effects on tipping are discussed.

引用

页码：678 / 685

页数：8

共 16 条

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[2]

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[3]

Bull P. E, 1987, POSTURE GESTURE, V16

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