TRAFFIC CONGESTION, PERCEIVED CONTROL, AND PSYCHOPHYSIOLOGICAL STRESS AMONG URBAN BUS DRIVERS

The operation of public transit vehicles in urban centers is a highly stressful job. There has been, however, little detailed analysis of what specific characteristics of the psychosocial or physical job environment of public transit operators contribute to the high levels of job stress associated with this occupation. In the present study, we show a high degree of association between exposure to peak traffic conditions and on-the-job elevations of urinary catecholamines. These significant relations remain after incorporating various controls for possible selection factors (e.g., job seniority) and health-relevant parameters (e.g., age, smoking). Furthermore, we show that reductions in perceived control on the job partially account for the linkages between traffic congestion and psychophysiological stress.