CONSUMER COMPLAINT INTENTIONS AND BEHAVIOR - DEFINITIONAL AND TAXONOMICAL ISSUES

被引：518

作者：

SINGH, J

机构：

来源：

关键词：

D O I：

10.2307/1251688

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：93 / 107

页数：15

共 37 条

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