THE DEVELOPMENT, FACTOR-ANALYSIS, AND REVISION OF A CLIENT SATISFACTION FORM

被引：20

作者：

ESSEX, DW ^{[1
]}

FOX, JA ^{[1
]}

GROOM, JM ^{[1
]}

机构：

[1] SW COMMUNITY MENTAL HLTH & RETARDAT CTR,COLUMBUS,OH 43223

来源：

关键词：

D O I：

10.1007/BF00757377

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

引用

页码：226 / 235

页数：10

共 19 条

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BALCH, P
IRELAND, JF
MCWILLIAMS, SA
LEWIS, SB
[J]. AMERICAN JOURNAL OF COMMUNITY PSYCHOLOGY, 1977, 5 (02) : 243 - 247
[2] Cattell R. B, 1966, MULTIVARIATE BEHAVIO, V1, P140, DOI DOI 10.1207/S15327906MBR0102_10
[3] EDWARDS DW, 1978, HOSP COMMUNITY PSYCH, V29, P188
[4] CORRELATES OF CONSUMER SATISFACTION WITH OUTPATIENT THERAPY ASSESSED BY POSTCARDS
FRANK, R
SALZMAN, K
FERGUS, E
[J]. COMMUNITY MENTAL HEALTH JOURNAL, 1977, 13 (01) : 37 - 45
[5] HART WT, 1973, HOSPITAL COMMUNITY P, V26, P512
[6] HEINEMANN SH, 1974, J COMMUNITY PSYCHOL, V2, P21
[7] Helwig J.T., 1979, SAS USERS GUIDE
[8] JASSO N, 1973, EVALUATION RES PAPER, V1, P1
[9] CLIENT SATISFACTION SURVEY AS ONE ELEMENT IN EVALUATION
JUSTICE, B
MCBEE, G
[J]. COMMUNITY MENTAL HEALTH JOURNAL, 1978, 14 (03) : 248 - 252
[10] Larsen D L, 1979, Eval Program Plann, V2, P197, DOI 10.1016/0149-7189(79)90094-6