ORGANIZATION EFFECTS ON CLIENT SATISFACTION WITH HUMANENESS OF SERVICE

被引：55

作者：

GREENLEY, JR

SCHOENHERR, RA

机构：

来源：

关键词：

D O I：

10.2307/2136364

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

引用

页码：2 / 18

页数：17

共 52 条

[1] Aday LA, 1975, DEV INDICES ACCESS M
[2] Aiken M., 1975, COORDINATING HUMAN S
[3] Albrow M., 1970, BUREAUCRACY
[4] ATTITUDES AND STAISFACTIONS OF LOW-INCOME FAMILIES RECEIVING COMPREHENSIVE PEDIATRIC CARE
ALPERT, JJ
KOSA, J
HAGGERTY, RJ
ROBERTSON, LS
HEAGARTY, MC
[J]. AMERICAN JOURNAL OF PUBLIC HEALTH AND THE NATIONS HEALTH, 1970, 60 (03): : 499 - +
[5] [Anonymous], 1975, DOCTORING TOGETHER S
[6] [Anonymous], 1946, M WEBER
[7] [Anonymous], 1971, STRUCTURE ORG
[8] CONSUMER SATISFACTION WITH GROUP PRACTICE - CHA CASE
BASHSHUR, RL
METZNER, CA
WORDEN, C
[J]. AMERICAN JOURNAL OF PUBLIC HEALTH AND THE NATIONS HEALTH, 1967, 57 (11): : 1991 - &
[9] FIELD EXPERIMENT TO EVALUATE VARIOUS OUTCOMES OF CONTINUITY OF PHYSICIAN CARE
BECKER, MH
DRACHMAN, RH
KIRSCHT, JP
[J]. AMERICAN JOURNAL OF PUBLIC HEALTH, 1974, 64 (11) : 1062 - 1070
[10] Blau P.M., 1962, CLASSICS ORG THEORY, V5, P206