ORGANIZATION EFFECTS ON CLIENT SATISFACTION WITH HUMANENESS OF SERVICE

[21] GEORGOPOULOS BS, 1962, COMMUNITY GENERAL HO

[22] Gouldner A.W., 1959, SOCIOLOGY TODAY

[23] ORGANIZATIONAL CHARACTERISTICS OF AGENCIES AND DISTRIBUTION OF SERVICES TO APPLICANTS [J]. JOURNAL OF HEALTH AND SOCIAL BEHAVIOR, 1973, 14 (01) : 70 - 79

[24] ORGANIZATIONAL INFLUENCES ON ACCESS TO HEALTH-CARE [J]. SOCIAL SCIENCE & MEDICINE, 1976, 10 (06) : 317 - 322

[25] GREENLEY JR, 1980, WELFARE BUREAUCRACY, P79

[26] GREENLEY JR, 1975, ENCOUNTERS HELP DELI

[27] Hage J., 1970, SOCIAL CHANGE COMPLE

[28] HEYDEBRAND WV, 1973, HOSPITAL BUREAUCRACY

[29] OPERATIONS TECHNOLOGY AND ORGANIZATION STRUCTURE - EMPIRICAL REAPPRAISAL [J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1969, 14 (03) : 378 - 397

[30] SCALE FOR MEASUREMENT OF ATTITUDES TOWARD PHYSICIANS AND PRIMARY MEDICAL CARE [J]. MEDICAL CARE, 1970, 8 (05) : 429 - 435

[21] GEORGOPOULOS BS, 1962, COMMUNITY GENERAL HO

[22] Gouldner A.W., 1959, SOCIOLOGY TODAY

[23] ORGANIZATIONAL CHARACTERISTICS OF AGENCIES AND DISTRIBUTION OF SERVICES TO APPLICANTS [J]. JOURNAL OF HEALTH AND SOCIAL BEHAVIOR, 1973, 14 (01) : 70 - 79

[24] ORGANIZATIONAL INFLUENCES ON ACCESS TO HEALTH-CARE [J]. SOCIAL SCIENCE & MEDICINE, 1976, 10 (06) : 317 - 322

[25] GREENLEY JR, 1980, WELFARE BUREAUCRACY, P79

[26] GREENLEY JR, 1975, ENCOUNTERS HELP DELI

[27] Hage J., 1970, SOCIAL CHANGE COMPLE

[28] HEYDEBRAND WV, 1973, HOSPITAL BUREAUCRACY

[29] OPERATIONS TECHNOLOGY AND ORGANIZATION STRUCTURE - EMPIRICAL REAPPRAISAL [J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1969, 14 (03) : 378 - 397

[30] SCALE FOR MEASUREMENT OF ATTITUDES TOWARD PHYSICIANS AND PRIMARY MEDICAL CARE [J]. MEDICAL CARE, 1970, 8 (05) : 429 - 435