SOCIAL-INFLUENCE AND END-USER TRAINING

被引：37

作者：

GALLETTA, DF ^{[1
]}

AHUJA, M ^{[1
]}

HARTMAN, A ^{[1
]}

TEO, T ^{[1
]}

PEACE, AG ^{[1
]}

机构：

[1] NATL UNIV SINGAPORE,FAC BUSINESS ADM,DEPT DECIS SCI,SINGAPORE 0511,SINGAPORE

来源：

关键词：

D O I：

10.1145/213859.214800

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

[No abstract available]

引用

页码：70 / 79

页数：10

共 26 条

[21] NEGATIVE WORD-OF-MOUTH BY DISSATISFIED CONSUMERS - A PILOT-STUDY [J].

RICHINS, ML .

[22]

Rogers E.M., 1983, DIFFUSION INNOVATION

[23]

SEIN ME, 1983, THESIS INDIANA U

[24] MODELS OF CONSUMER SATISFACTION FORMATION - AN EXTENSION [J].

TSE, DK ;

WILTON, PC .

[25] Cognitive Fit: An Empirical Study of Information Acquisition [J].

Vessey, Iris ;

Galletta, Dennis .

[26]

Webster C., 1991, J SERV MARK, V5, P5