EFFECTS OF FRAME-OF-REFERENCE TRAINING AND INFORMATION CONFIGURATION ON MEMORY ORGANIZATION AND RATING ACCURACY

It was hypothesized that encoding conditions would substitute for, or neutralize, the effects of frame-of-reference (FOR) training on rating accuracy by encouraging or impeding the person organization of behavior in memory. Undergraduates (N = 121) were trained with FOR or control procedures, observed videotaped manager performance in a blocked or a mixed order, rated the managers on 3 performance dimensions, and free-recalled target performance vignettes. FOR training and blocked information improved rating accuracy and led to person-based recall; however, person organization was uncorrelated with accuracy. Results are discussed in terms of R. S. Wyer and T. K. Srull's ( 1989) model of person memory and judgment from which it is proposed that memory organization for behaviors may be unnecessary for rating accuracy.