我国制造企业服务转型的挑战及对策:惰性理论视角

[1] 制造企业向服务商转型的服务延伸过程与核心能力构建——基于陕鼓的案例研究 [J]. 管理学报, 2011, 8 (03) : 356 - 364

[2] 差别化竞争战略与服务增强的内在机理 [J]. 中国工业经济, 2005, (05) : 21 - 27

[3] 基于产品服务化的循环经济发展模式研究 [J]. 中国工业经济, 2005, (05) : 13 - 20

[4] 产品服务增值扩展战略的兴起与发展 [J]. 商业经济与管理 , 2002, (06) : 21 - 24

[5] 服务创新[M]. 清华大学出版社 , 蔺雷,吴贵生编著, 2003

[6] Effect of service transition strategies on firm value [J]. JOURNAL OF MARKETING, 2008, 72 (05) : 1 - 14

[7] Service-dominant logic: continuing the evolution[J] . Stephen L. Vargo,Robert F. Lusch.Journal of the Academy of Marketing Science . 2008 (1)

[8] Unbundling the Structure of Inertia: Resource versus Routine Rigidity[J] . Clark G. Gilbert.The Academy of Management Journal . 2005 (5)

[9] Overcoming the Service Paradox in Manufacturing Companies[J] . Heiko Gebauer.European Management Journal . 2005 (1)

[10] Organizing successful new service development: a literature review[J] . Jeroen P.J. de Jong,Patrick A.M. Vermeulen.Management Decision . 2003 (9)

[1] 制造企业向服务商转型的服务延伸过程与核心能力构建——基于陕鼓的案例研究 [J]. 管理学报, 2011, 8 (03) : 356 - 364

[2] 差别化竞争战略与服务增强的内在机理 [J]. 中国工业经济, 2005, (05) : 21 - 27

[3] 基于产品服务化的循环经济发展模式研究 [J]. 中国工业经济, 2005, (05) : 13 - 20

[4] 产品服务增值扩展战略的兴起与发展 [J]. 商业经济与管理 , 2002, (06) : 21 - 24

[5] 服务创新[M]. 清华大学出版社 , 蔺雷,吴贵生编著, 2003

[6] Effect of service transition strategies on firm value [J]. JOURNAL OF MARKETING, 2008, 72 (05) : 1 - 14

[7] Service-dominant logic: continuing the evolution[J] . Stephen L. Vargo,Robert F. Lusch.Journal of the Academy of Marketing Science . 2008 (1)

[8] Unbundling the Structure of Inertia: Resource versus Routine Rigidity[J] . Clark G. Gilbert.The Academy of Management Journal . 2005 (5)

[9] Overcoming the Service Paradox in Manufacturing Companies[J] . Heiko Gebauer.European Management Journal . 2005 (1)

[10] Organizing successful new service development: a literature review[J] . Jeroen P.J. de Jong,Patrick A.M. Vermeulen.Management Decision . 2003 (9)