共 22 条
[11]
Customer complaints in restaurants: Do they differ by service stages and loyalty levels?[J] . Young Namkung,SooCheong (Shawn) Jang,Soo Keun Choi.International Journal of Hospitality Management . 2010 (3)
[14]
The antecedents and consequence of functional and dysfunctional conflict between Marketing Managers and Sales Managers[J] . Graham R. Massey,Philip L. Dawes.Industrial Marketing Management . 2006 (8)
[15]
Conflict management and innovation performance: An integrated contingency perspective[J] . Michael Song,Barbara Dyer,R. Jeffrey Thieme.Journal of the Academy of Marketing Science . 2006 (3)
[16]
Trust and conflict within virtual inter-organizational alliances: a framework for facilitating knowledge sharing[J] . Niki Panteli,Siva Sockalingam.Decision Support Systems . 2004 (4)
[17]
Project scheduling for collaborative product development using DSM[J] . Chun-Hsien Chen,Shih Fu Ling,Wei Chen.International Journal of Project Management . 2003 (4)
[18]
Supply chain competency: learning as a key component[J] . Robert E. Spekman,Joseph Spear,John Kamauff.Supply Chain Management: An International Journal . 2002 (1)
[19]
Learning and protection of proprietary assets in strategic alliances: building relational capital[J] . PrashantKale,HarbirSingh,HowardPerlmutter.Strat. Mgmt. J. . 2000 (3)
[20]
The Interorganizational Learning Dilemma: Collective Knowledge Development in Strategic Alliances[J] . Rikard Larsson,Lars Bengtsson,Kristina Henriksson,Judith Sparks.Organization Science . 1998 (3)