A survey on bank branch efficiency and performance research with data envelopment analysis

被引:271
作者
Paradi, Joseph C. [1 ]
Zhu, Haiyan [1 ]
机构
[1] Univ Toronto, Ctr Management Technol & Entrepreneurship, Toronto, ON M5S 3E5, Canada
来源
OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE | 2013年 / 41卷 / 01期
关键词
Data envelopment analysis; Banking; Performance; Efficiency; Benchmarking; DECISION-MAKING UNITS; COST EFFICIENCY; OPERATING EFFICIENCY; RELATIVE EFFICIENCY; SERVICE QUALITY; DEA MODEL; PROFITABILITY; PRODUCTIVITY; FRONTIER; STANDARDS;
D O I
10.1016/j.omega.2011.08.010
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The banking industry has been the object of DEA analyses by a significant number of researchers and probably is the most heavily studied of all business sectors. Various DEA models have been applied in performance assessing problems, and the banks' complex production processes have further motivated the extension and improvement of DEA techniques. This paper surveys 80 published DEA applications in 24 countries/areas that specifically focus on bank branches. Key issues related to the design of DEA models in these studies are discussed. Much advice is included on how to design future experiments and studies in this domain. A number of areas where further research could be fruitful are suggested. (C) 2012 Elsevier Ltd. All rights reserved.
引用
收藏
页码:61 / 79
页数:19
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