Empathy versus pride: The influence of emotional appeals across cultures

被引:334
作者
Aaker, JL
Williams, P
机构
[1] Univ Calif Los Angeles, Anderson Grad Sch Management, Los Angeles, CA 90095 USA
[2] NYU, Stern Sch Business, New York, NY 10003 USA
关键词
D O I
10.1086/209537
中图分类号
F [经济];
学科分类号
02 ;
摘要
This research examines the persuasive effect of emotional appeals on members of collectivist versus individualist cultures. The results of two experiments demonstrate that ego-focused (e.g., pride, happiness) Versus other-focused (e.g., empathy, peacefulness) emotional appeals lead to more favorable attitudes for members of a collectivist culture, while other-focused Versus ego-focused emotional appeals lead to more favorable attitudes for members of an individualist culture. Experiment 2 was conducted to examine the psychological mechanism underlying these effects. The results indicated that the generation of and elaboration on a relatively novel type of thought (individual thoughts for members of a collectivist culture, collective thoughts for members of an individualist culture) account for the persuasive effects found in this research. These results are interpreted within an ability-motivation framework, and theoretical implications involving cross-cultural persuasion effects are discussed.
引用
收藏
页码:241 / 261
页数:21
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