A dyadic study of interpersonal information search

被引:548
作者
Gilly, MC [1 ]
Graham, JL
Wolfinbarger, MF
Yale, LJ
机构
[1] Univ Calif Irvine, Irvine, CA 92717 USA
[2] Calif State Univ Long Beach, Long Beach, CA 90840 USA
关键词
D O I
10.1177/0092070398262001
中图分类号
F [经济];
学科分类号
02 ;
摘要
Although interpersonal word-of-mouth communication, by definition, takes place between two people, rarely has the phenomenon of word of mouth been studied using both members of the dyad Building on the literature, this article offers a model of active interpersonal information search that is tested by using a method in which information seeker and source perceptions were obtained. Source characteristics were important determinants of interpersonal influence, but seeker characteristics also played an important role. Interestingly, it proved useful to distinguish between demographic and attitudinal homophily of seeker and source as the former was inversely and the latter directly related to interpersonal influence.
引用
收藏
页码:83 / 100
页数:18
相关论文
共 69 条