Some observations on provider-patient communication research

被引:29
作者
Hall, JA [1 ]
机构
[1] Northeastern Univ, Dept Psychol, Boston, MA 02115 USA
关键词
provider patient relationships; health communication; satisfaction; gender; health status;
D O I
10.1016/S0738-3991(03)00072-7
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
This article presents reflections on, and suggestions for, research on provider-patient communication. These include: ( I) the need for more precise causal analysis, (2) considerations when doing moderator analysis, (3) the need to study values concordance between providers and patients, (4) the relative neglect of studying provider attitudes, emotions, and characteristics, (5) the potential value of studying providers' sensitivity to their patients, and (6) the importance of studying patients' impact on providers. Finally, the field is challenged to ask and answer the questions: why do we do this research and how is it being used? (C) 2003 Elsevier Science Ireland Ltd. All rights reserved.
引用
收藏
页码:9 / 12
页数:4
相关论文
共 18 条
[1]  
ARORA NK, IN PRESS SOC SCI MED
[2]   PREDICTING PATIENT SATISFACTION FROM PHYSICIANS NONVERBAL-COMMUNICATION SKILLS [J].
DIMATTEO, MR ;
TARANTA, A ;
FRIEDMAN, HS ;
PRINCE, LM .
MEDICAL CARE, 1980, 18 (04) :376-387
[3]   RELATIONSHIP OF PHYSICIANS NONVERBAL-COMMUNICATION SKILL TO PATIENT SATISFACTION, APPOINTMENT NONCOMPLIANCE, AND PHYSICIAN WORKLOAD [J].
DIMATTEO, MR ;
HAYS, RD ;
PRINCE, LM .
HEALTH PSYCHOLOGY, 1986, 5 (06) :581-594
[4]  
Hall J.A., 1984, NONVERBAL SEX DIFFER
[5]   META-ANALYSIS OF CORRELATES OF PROVIDER BEHAVIOR IN MEDICAL ENCOUNTERS [J].
HALL, JA ;
ROTER, DL ;
KATZ, NR .
MEDICAL CARE, 1988, 26 (07) :657-675
[6]   Do patients talk differently to male and female physicians? A meta-analytic review [J].
Hall, JA ;
Roter, DL .
PATIENT EDUCATION AND COUNSELING, 2002, 48 (03) :217-224
[7]   PHYSICIANS LIKING FOR THEIR PATIENTS - MORE EVIDENCE FOR THE ROLE OF AFFECT IN MEDICAL-CARE [J].
HALL, JA ;
EPSTEIN, AM ;
DECIANTIS, ML ;
MCNEIL, BJ .
HEALTH PSYCHOLOGY, 1993, 12 (02) :140-146
[8]   Liking in the physician-patient relationship [J].
Hall, JA ;
Horgan, TG ;
Stein, TS ;
Roter, DL .
PATIENT EDUCATION AND COUNSELING, 2002, 48 (01) :69-77
[9]   META-ANALYSIS OF SATISFACTION WITH MEDICAL-CARE - DESCRIPTION OF RESEARCH DOMAIN AND ANALYSIS OF OVERALL SATISFACTION LEVELS [J].
HALL, JA ;
DORNAN, MC .
SOCIAL SCIENCE & MEDICINE, 1988, 27 (06) :637-644
[10]   OLDER PATIENTS HEALTH-STATUS AND SATISFACTION WITH MEDICAL-CARE IN AN HMO POPULATION [J].
HALL, JA ;
FELDSTEIN, M ;
FRETWELL, MD ;
ROWE, JW ;
EPSTEIN, AM .
MEDICAL CARE, 1990, 28 (03) :261-270