Does Family-Friendly Policy Matter? Testing Its Impact on Turnover and Performance

被引：120

作者：

Lee, Soo-Young ^{[1
]}

Hong, Jeong Hwa ^{[2
]}

机构：

[1] Seoul Natl Univ, Grad Sch Publ Adm, Seoul 151, South Korea

[2] Hankuk Univ Foreign Studies, Dept Publ Adm, Seoul, South Korea

来源：

PUBLIC ADMINISTRATION REVIEW | 2011年 / 71卷 / 06期

关键词：

PERCEIVED ORGANIZATIONAL SUPPORT; LEADER-MEMBER EXCHANGE; SOCIAL-EXCHANGE; CITIZENSHIP BEHAVIOR; FEDERAL-GOVERNMENT; WORK; PRODUCTIVITY; SATISFACTION; RECIPROCITY; COMMITMENT;

D O I：

10.1111/j.1540-6210.2011.02416.x

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

This study investigates the relative effects of four types of family-friendly policies-child care subsidies, paid leave for family care, telework, and alternative work schedules-on turnover rates and effectiveness in federal agencies. Contemporary social exchange theory predicts that an agency's average level of satisfaction with a specific family-friendly policy is negatively associated with turnover in the agency but positively associated with overall performance. This analysis differs from common expectations. Only child care subsidies show a positive, significant influence on reducing turnover. Child care subsidies and alternative work schedules reflect positive and significant influences on agency effectiveness. Ironically, an agency's average satisfaction with telework arrangements proves to be a significant but negative effect on performance.

引用

页码：870 / 879

页数：10

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