Evaluating the impact of DSS, cognitive effort, and incentives on strategy selection

被引：160

作者：

Todd, P ^{[1
]}

Benbasat, I

机构：

[1] Univ Houston, Coll Business Adm, Houston, TX 77204 USA

[2] Univ British Columbia, Fac Commerce, Vancouver, BC V6T 1Z2, Canada

来源：

INFORMATION SYSTEMS RESEARCH | 1999年 / 10卷 / 04期

关键词：

Decision Support Systems; cognitive effort; financial incentives; decision strategy;

D O I：

10.1287/isre.10.4.356

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Decision support system (DSS) researchers have long debated whether or not the provision of a DSS would lead to greater decision-making effectiveness, efficiency, or both. The work described in this paper examines how DSS designers can guide users towards employing more normative decision strategies. Working from notions of restrictiveness and decisional guidance (Silver 1990) supplemented by the cost-benefit framework of cognition, we explain how DSS capabilities influence decision behavior and performance through the manipulation of effort. The results of this work should assist DSS developers to devise directed or nondirected approaches to effect desired behaviors.

引用

页码：356 / 374

页数：19

共 64 条

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[Anonymous], 1991, Information Systems Research

[2]

[Anonymous], 1983, BUILDING DECISION SU

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