MAKING TRANSPARENCY TRANSPARENT: THE EVOLUTION OF OBSERVATION IN MANAGEMENT THEORY

被引：124

作者：

Bernstein, Ethan S. ^{[1
]}

机构：

[1] Harvard Sch Business, Boston, MA 02163 USA

来源：

ACADEMY OF MANAGEMENT ANNALS | 2017年 / 11卷 / 01期

关键词：

INFORMATION PRIVACY RESEARCH; TOTAL QUALITY MANAGEMENT; OPEN-PLAN OFFICE; MEDIATING ROLE; ORGANIZATIONAL AMBIDEXTERITY; SOCIOTECHNICAL SYSTEMS; PSYCHOLOGICAL-ASPECTS; CORPORATE DISCLOSURE; FISCAL TRANSPARENCY; SERVICE ENCOUNTERS;

D O I：

10.5465/annals.2014.0076

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Observation is key to management scholarship and practice. Yet a holistic view of its role in management has been elusive, in part due to shifting terminology. The current popularity of the term "transparency" provides the occasion for a thorough review, which finds (a) a shift in the object of observation from organizational outcomes to the detailed individual activities within them; (b) a shift from people observing the technology to technology observing people; and (c) a split in the field, with managers viewing observation almost entirely from the observer's perspective, leaving the perspective of the observed to the realm of scholarly methodology courses and philosophical debates on privacy. I suggest how the literature on transparency and related literatures might be improved with research designed in light of these trends.

引用

页码：217 / 266

页数：50

共 487 条

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