The influence of ethical climate and ethical conflict on role stress in the sales force

被引：123

作者：

Schwepker, CH ^{[1
]}

Ferrell, OC

Ingram, TN

机构：

[1] Cent Missouri State Univ, Warrensburg, MO 64093 USA

[2] Univ Tampa, Tampa, FL 33606 USA

[3] Colorado State Univ, Ft Collins, CO 80523 USA

来源：

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE | 1997年 / 25卷 / 02期

关键词：

D O I：

10.1007/BF02894345

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Several leading models of ethical decision making include factors contributing to an organization's ethical climate as significant determinants affecting ethical choice. The relationship of ethical climate to ethical conflict and role conflict is examined in a salesperson context. Results suggest that salespersons' perceptions of a positive ethical climate are negatively associated with their perceived ethical conflict with sales managers. Implications and directions for future research are provided.

引用

页码：99 / 108

页数：10

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