DISCONFIRMATION PROCESSES AND CONSUMER EVALUATIONS IN PRODUCT USAGE

[1] Ajzen I, 1980, UNDERSTANDING ATTITU

[2] CONSUMER DISSATISFACTION - EFFECT OF DISCONFIRMED EXPECTANCY ON PERCEIVED PRODUCT PERFORMANCE [J]. JOURNAL OF MARKETING RESEARCH, 1973, 10 (01) : 38 - 44

[3] ANDREASEN A. R, 1977, CONCEPTUALIZATION ME

[4] BEARDEN WO, 1981, MAY AM MARK ASS RET

[5] TOWARD UNDERSTANDING ATTITUDE STRUCTURE - STUDY OF COMPLIMENTARITY OF MULTI-ATTRIBUTE ATTITUDE MODELS [J]. JOURNAL OF CONSUMER RESEARCH, 1975, 2 (02) : 137 - 145

[6] HOW WE SHOULD MEASURE CHANGE - OR SHOULD WE [J]. PSYCHOLOGICAL BULLETIN, 1970, 74 (01) : 68 - 80

[7] DAY RL, 1977, CONCEPTUALIZATION ME, P153

[8] Duncan O., 1975, INTRO STRUCTURAL EQU

[9] ENGEL JF, 1978, CONSUMER BEHAVIOR

[10] ENGEL JF, 1968, CONSUMER BEHAVIOR

[1] Ajzen I, 1980, UNDERSTANDING ATTITU

[2] CONSUMER DISSATISFACTION - EFFECT OF DISCONFIRMED EXPECTANCY ON PERCEIVED PRODUCT PERFORMANCE [J]. JOURNAL OF MARKETING RESEARCH, 1973, 10 (01) : 38 - 44

[3] ANDREASEN A. R, 1977, CONCEPTUALIZATION ME

[4] BEARDEN WO, 1981, MAY AM MARK ASS RET

[5] TOWARD UNDERSTANDING ATTITUDE STRUCTURE - STUDY OF COMPLIMENTARITY OF MULTI-ATTRIBUTE ATTITUDE MODELS [J]. JOURNAL OF CONSUMER RESEARCH, 1975, 2 (02) : 137 - 145

[6] HOW WE SHOULD MEASURE CHANGE - OR SHOULD WE [J]. PSYCHOLOGICAL BULLETIN, 1970, 74 (01) : 68 - 80

[7] DAY RL, 1977, CONCEPTUALIZATION ME, P153

[8] Duncan O., 1975, INTRO STRUCTURAL EQU

[9] ENGEL JF, 1978, CONSUMER BEHAVIOR

[10] ENGEL JF, 1968, CONSUMER BEHAVIOR