THE RELATIONSHIP OF SATISFACTION AND PERFORMANCE TO SALESFORCE TURNOVER

被引：114

作者：

FUTRELL, CM

PARASURAMAN, A

机构：

来源：

JOURNAL OF MARKETING | 1984年 / 48卷 / 04期

关键词：

D O I：

10.2307/1251508

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：33 / 40

页数：8

共 41 条

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