Challenges of smart business process management: An introduction to the special issue

被引：37

作者：

Mendling, Jan ^{[1
]}

Baesens, Bart ^{[2
]}

Bernstein, Abraham ^{[3
,4
]}

Fellmann, Michael ^{[5
]}

机构：

[1] Vienna Univ Econ & Business Adm, Inst Informat Business, Welthandelspl 1, A-1020 Vienna, Austria

[2] Katholieke Univ Leuven, Leuven, Belgium

[3] Univ Zurich, Dept Informat, Zurich, Switzerland

[4] Univ Zurich, Digital Soc Initiat, Zurich, Switzerland

[5] Univ Rostock, Informat Syst, Fac Comp Sci & Elect Engn, Rostock, Germany

来源：

DECISION SUPPORT SYSTEMS | 2017年 / 100卷

关键词：

Business process management; Smart technologies; WORKFLOW MANAGEMENT; WEAKNESSES;

D O I：

10.1016/j.dss.2017.06.009

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This paper describes the foundations of smart business process management and serves as an editorial to the corresponding special issue. To this end, we introduce a framework that distinguishes three levels of business process management: multiprocess management, process model management, and process instance management. For each of these levels we identify major contributions of prior research and describe in how far papers assembled in this special issue extend our understanding of smart business process management. (C) 2017 Elsevier B.V. All rights reserved.

引用

页码：1 / 5

页数：5

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