A NOTE ON TIPPING AND EMPLOYEE PERCEPTIONS AND ATTITUDES

被引：16

作者：

SHAMIR, B

机构：

来源：

JOURNAL OF OCCUPATIONAL PSYCHOLOGY | 1983年 / 56卷 / 03期

关键词：

D O I：

10.1111/j.2044-8325.1983.tb00132.x

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

引用

页码：255 / 259

页数：5

共 9 条

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[6] EMPLOYEE AND CUSTOMER PERCEPTIONS OF SERVICE IN BANKS [J].

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[7] BETWEEN SERVICE AND SERVILITY - ROLE-CONFLICT IN SUBORDINATE SERVICE ROLES [J].

SHAMIR, B .

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[8]

SHAMIR B, 1981, INT J INTERCULTURAL, V5, P35

[9]

SHAMIR B, 1984, ANN TOURISM RES, V11

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